We offer personalized concierge services to meet every needs and requirements of our discerning guests. We will create a customized itinerary based on your preferences in anticipation of your arrival in Bali. Our staff are extremely helpful and will go out of their way to ensure that your stay remains delightful and memorable so that you will leave Bali with nothing but fond and happy memories.
VIP VISA Fast Track through Immigration
With our special and one-of-a-kind service, you no longer have to queue up for your Visa on Arrival (VOA) when you arrive at Bali airport. You will also not need to wait in the long queue for clearance at immigration. This service begins the minute you step out of your arrival gate, where we will escort you through a fast track route through Immigration, provide personal assistance for Visa On Arrival, take you through customs for hassle-free immigration clearance without you having to stand in the queue before passing you to the good hands of the driver.
We will provide you with your very own Personal Assistant who will ensure that you get all the pampering and personalized service that you deserve while ensuring a seamless arrival for when you land in Bali. Your entire trip will be seamlessly coordinated from your arrival, airport administrations, driver handover and your journey to the villa as well as any special requests to make sure that your stay will exceed your expectations. Our team of expertise are at your beck and call to determine the perfect dream Bali getaway for you and your loved ones.
Villa Grocery Shopping
Don’t be surprised to find all your favourite snacks and beverages waiting for you at your villa the minute you arrive. We’ll also prepare a welcome platter just for you. All you need to do is let us know your preferences. So whether a post-arrival snack, a favourite meal or even items from the grocery stores, we will be sure to get it for you.
Some of our villas come with a full team of staff including a personal chef or cook that are ready to serve you with your every heart’s desires. If you selected a villa with no ready team or staff, and you suddenly find yourself needing a chef, cook or any such services, just let us know and we will be more than happy to arrange this service for you at such a reasonable price. We have an immensely talented team who can prepare both local and international cuisines to match your taste preferences. Just let us know if you need them just for one special meal, daily, or throughout your stay.
Travelling with Children
We can provide you with qualified and experienced nannies for your babies, toddlers and children at a full time basis or hourly. Do let us know in advance if the nannies that you want to hire need to have a set of special skills. We will also be happy to provide you with children’s equipment whether cots, highchairs, pool fence or pool toys, which must be reserved in advance, all at a reasonable rental cost.
Chauffeurs and Vehicle Rental
Our private chauffeurs are truly one of a kind. Honest, friendly, clean and English speaking, they are always ready to take you on your exclusive tours, sightseeing and excursions as you savour the best of Bali’s unique and colourful culture. Aside to being your private chauffeur, they are also experienced cultural guides and will enlighten you with information and anecdotes of Bali, from the exotic beaches, rice paddies, rainforests, temples, etc. If you prefer to drive your own vehicle, we can also assist you with car or motorbike hires. Do ensure that you have your international driving license with you at all times.
Spa & Aesthetic Services
Bali is also known as the land of a thousand spas. Whether a traditional massage, deluxe spa treatments to holistic treatments with healing and reflexology, you can be sure to relax and unwind at our incredible spa facilities with private massage rooms, saunas and complete world-class facilities. While you’re at it, why not enjoy a relaxing facial, manicure and a pedicure. Whatever you wish for, we’ll strive to make it reality, whether in the privacy of your villa or in any of the world-class spas in Bali.
In Villa Exercises
You’ll be pleased to know that some of our private villas are complete with a gym containing full gym equipment, a lap pool and a private tennis court. We can also arrange in-villa exercises such as Yoga, Tai Chi and Pilates conducted by our very own, skilled and experienced personal trainers. Whatever you need for your perfect stay, our skilled team of staff will endevour to meet your every requirement to complete your dream holiday.